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My review of JW Marriott Cancun

Having spent three nights at the unusual Canopy hotel, I wanted to move to a proper resort – after all we are in Cancun right? I was very undecisive between JW Marriott, Westin Lagunamar and the Royalton Chic, and JW Marriott finally had the upper hand as it’s very close to the restaurants and snorkelling tour that I was interested in.

The JW Marriott hotel is located in the middle of the hotel strip, which is where many luxury hotels are. Although buses pass by, the hotel’s entrance is a good walk from the road, and there’s no immediate pedestrian cross.

We visited the Mayan site at the Westin Lagunamar in the morning and then took an Uber to the JW. We arrived at 1pm and the room wasn’t ready yet, so we headed to the Fred’s House for lunch first.

Unlike the Canopy, you can easily tell that the JW Marriott hotel is a massive resort, which is what most tourists expect to see in this destination.

The concierge offered us an ice lolly whilst we were waiting for checking in.

Many of the Marriott hotels in Cancun are part of the Vacation Club, implying minimum benefits for Bonvoy members, e.g. no breakfast or suite night award redemption. That’s exactly how the JW Marriott stands out – my suite night award cleared into the best suite of the hotel!

The hotel has a special club lounge, Club 91, and access isn’t complimentary to elite members. You can purchase at the daily price of $85 per person, but I wouldn’t recommend. If you intend to dine fully at the hotel, it’s better to choose an all-inclusive property instead.

My ocean view suite is located on the 11th floor.

Living room:

Bedroom:

Walk-in wardrobe and two bathrooms:

The design is simple and has got the chilled vibe, which suits a beach-side resort well. Coffee machine:

The living room and bedroom are connected to different balconies. It’s not a joy in Cancun’s summer though.

The ocean view however is impeccable, and you see people doing water sports, for example parasailing.

I’m only here for one night, so no poking around and let’s go down to the swimming pool! The outdoor pool is not so much “swimming” to be honest, more of a pretty venue to sunbathe and relax.

More photos of the pool:

You can walk down to the public beach, but remember to bring your key card as you need it to come back.

The sea is beautiful, and you can go down tens of metres yet the water is still quite shallow. The waves are not to be taken lightly though so swimming is not practical.

The indoor pool on the other hand, is absolutely empty.

The gyms:

My research suggests that elite members are entitled to free continental breakfast only, which is fine by me. When I’m in the restaurant however – what kind of continental breakfast is this?!

You can find everything you expect from an English breakfast buffet, with the addition of paella and some local specialties. There are also eggs cooked to order.

In honesty the quality is not great, and I definitely prefer the breakfast at the Canopy. But the spread is very impressive, and the only thing missing is the a-la-carte menu for the paying guests.

The hotel has many restaurants but we didn’t visit any except the pizza shop.

We requested 4.30pm late check-out, which was granted without any hassle. However as the suite was unavailable we were moved to the standard room instead.

Having a view of a construction site isn’t fun for regular guests, but we just need a room to rest so no complaints at all. I am very satisfied with the stay, and it was definitely a great decision to use my suite night award here!


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