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Hilton targeted offers: 4,000 or double points

Hilton hasn’t had targeted offers for a while, but now they are back.

There are two versions that I know:

You must register by December 31st, 2024. Remember these are targeted offers, so most people won’t be eligible.

Park Hyatt London to open as Category 5?!

In terms of the most anticipated hotels in 2024, Park Hyatt London River Thames has to have one seat. To be honest I find its choice of location a bit odd, but a Park Hyatt is long overdue in London, and I’m curious to see how it pans out.

On their website it is still “opening in late 2024”. When you search for hotels in London, the Park Hyatt is listed already, but not bookable yet.

Shockingly it is suggested as a Category 5 hotel. To put in into context, there are two Category-5 Hyatt Regencies in London, whereas the Churchill, Great Scotland Yard and Andaz are all in Category 6.

It’s hard to believe if Park Hyatt comes out as anything below Category 7. I will definitely watch closely though, and ifs it becomes bookable as Category 5 I need to bag a few nights as soon as possible…

Get instant Diamond status with Sandman / Sutton Place hotels

RSVP Rewards is a Canadian hotel rewards program. Two brands operate under the scheme: Sandman which is midscale and The Sutton Place which is upscale. Outside Canada they run two hotels in Texas and four hotels in the UK: London Gatwick, Newcastle, Glasgow and Aberdeen.

RSVP Rewards have four membership tiers: Red, Gold, Platinum and Diamond. Both Platinum and Diamond tiers have the following benefits:

  • Room upgrade
  • Early check-in
  • Late check-out
  • Breakfast box or credit
  • Corporate lounge access

The breakfast benefit seems to apply in Canada only. I didn’t figure out what the “corporate lounge” is – I thought it’s like the club lounge at other hotel chains, but couldn’t find any relevant information although I checked quite a few hotels.

RSVP Rewards has a partnership with Visa Canada:

  • Visa Infinite cardholders receive instant Platinum status
  • Visa Infinite Privilege cardholders receive instant Diamond status

Only cards issued in Canada are eligible. The gifted status seems to be valid as long as the partnership lasts, not just limited to the first year.

On the sign-up page there’s a Check Eligibility button, and you’ll need to verify with the full 16-digit number. A hint for you: both 451504 and 450003 are valid bins, although I don’t know whether they are Privilege cards or not.

If you are based in Canada, or have a plan to visit their hotels in the UK, the status might be useful.

My review of Fairmont Amman

For my visit to Jordan I’m spending most of my time in the capital Amman – unorthodox I know but I’m just too lazy! My original plan was to spend four nights at the InterContinental, costing a total of less than 70k points thanks to my Chase card.

I decided in favour of the Fairmont in the end, because:

  • It is ranked #1 on TripAdvisor
  • I’ve never stayed at a Fairmont hotel before
  • The Accor Step rate is very attractive: 3-for-2 + breakfast + $100 spend and more

I booked a Fairmont Gold room for three nights for less than £500.

I arrived in Royal Jordanian’s chauffeur. Ride from the airport takes about 40 minutes.

Lots of festive decorations in the hotel, and many “Merry Christmas” greetings from the staff.

The lady at the front desk explained to me about the breakfast, welcome drink, and $100 credit. They don’t have a brochure about restaurants and facilities, which I think can be improved.

Safety is taken seriously in this country. Vehicles and guests must go through security check when entering the hotel. The key card is programmed to work for the public floor and your floor only.

Floor 14, 15 and 16 are Fairmont Gold floors.

I got no upgrade at all, despite being an Accor Gold member booking the Step rate. Considering I probably paid less than most standard-room guests, I will not complain.

It is a corner room though, so might be slightly bigger.

It’s got a small vestibule and wardrobe. They use the space fairly well and the room is very well appointed.

There’s even a small office at the back.

The TV set supports Miracast, not as good as Chromecast but usable.

The bathroom is spacious with separate toilet and shower cabins.

There are two nuisances though. Cover on the flush button is falling off, and there’s only one set of body wash and shampoo fixated to the wall in the shower cabin, which is a hassle when you are bathing in the tub.

Fairmont, Ritz Carlton, Four Seasons and Sheraton occupies the four corners of the intersection. It is probably one of the most affluent areas of Amman.

Welcome amenity:

I was told about the closure of the Fairmont Gold lounge (for renovation) at check-in. It was neither communicated on their website or prior to my stay, which feels unprofessional.

Breakfast is served in the Lebanese restaurant Nur.

It is all buffet and no a-la-carte dining. I haven’t had the best experience in terms of breakfast in the Middle East, and Fairmont Amman didn’t change that. There are some international options such as chow mien and fried rice, but I’m not impressed by the quality either.

The egg station:

Afternoon tea is served at the Crystal Lounge, between 2pm and 4pm.

Happy Hour is hosted at the Caprice restaurant, between 5pm and 7pm.

The menu this time is very solid!

You’ve got multiple options for appetisers, mains and desserts. You won’t be short of alcohol supply either.

This kind of dinner easily sets you back £50+ pp in London, so Fairmont Gold pays off.

To spend the $100 credit I had two lunches in the hotel too. First one is Lebanese at Nur.

The lamb wrap is decent. Another meal is at the Asian restaurant Tsuki. The Korean fried chicken and lobster laksa are pretty good.

Spa and gym is at floor 3.

The outdoor swimming pool is closed in the winter, and the only spa facility most guests can use is a steam room. If you staying at the Gold floor however, there’s an exclusive VIP area reserved for you. You’ll find a jacuzzi, sauna and steam room in the changing room.

In the public area there’s another jacuzzi and a swimming pool.

There’s a also relaxation room with snacks and tea.

The spa (for Fairmont Gold) is great. Weather was pretty bad for my first two days so I mostly stayed in except for purchasing some essentials, and I spent a lot of time here.

The staff on the other hand, are lacking in profession. No one mentioned the Fairmont Gold spa to me at all, even when I inquired they mentioned only the regular steam room to me, without considering the possibility that I was on the Gold floor. Thankfully I asked a cleaner who was very keen on showing it to me.

When I asked about late check-out the front desk was also very rigid, saying that it would be upon availability on the day of checking out. On the last day however it was the (suspected) deputy manager who served me, and she was much more friendly and professional. She didn’t even look in the system before agreeing to my late check-out request, and proactively gave me half an hour more to “enjoy the lunch”.

When I saw a #1 hotel with top TripAdvisor rating I was expecting a flawless experience, but Fairmont Amman didn’t live up to that expectation. It is however still an upscale and decent property, on a par with some of the Waldorf Astoria and St Regis hotels that I’ve stayed at.

Mispriced promotion: Hyatt points 36%-off sale

(Update: deal dead)

Hyatt launched a promotion on buying points, but they’ve mispriced the offer, to your benefit.

You can view the buy points page here. Until April 9th, you’re entitled to 20% discount when buying at least 3,000 Hyatt points. The regular price is 2.4c per point so the sale price should be 1.92c per point.

Hyatt has however, applied the discount twice in their system. At the time being you are paying only 1.536c (1.22p) per point. This is effectively 36% off, the best offer Hyatt has ever had.

There are many successful data points where the points were deposited instantly after purchase. Hyatt might withdraw (correct) the offer soon, but I doubt they could claw back the points if they’ve already arrived into your account.

30% bonus on buying Melia points

Melia is celebrating its 30th anniversary, and they’ve launched a bonus on points purchase.

Until March 3rd, all purchases will come with a 30% bonus. It usually costs a flat €5 to purchase 1,000 points, and with this promotion the cost is reduced to €3.84. On the buy points page I don’t see the bonus reflected, but I trust Melia for not lying…

Bad news is, Melia quietly devalued their program one or two years ago and it’s near impossible to find standard reward availability now, so redeeming points for hotel stays fully rarely makes sense. Good news is, cash + points (paying 2,000 points only) is still very good value.

As you can see, 2,000 points (costing €7.69) can usually offset €10+, sometimes €20+ of the hotel bill. Stacked with the app discount and Gold 20%-off vouchers, it’s easy to find very attractive deals. I just stayed at a Melia hotel at Madrid last night – it’s priced at around €100 on third-party websites, and I paid €58.

If you have Melia Gold membership (through Amex Platinum), you might want to buy a handful of points for cash + points on occasional Melia stays.

My review of Gritti Palace and St Regis Venice

My friend had an expiring 85K Marriott FNC from the Amex card and we were trying to redeem it together. We sifted through the high-end hotels in Europe and agreed on Venice, as it was easy to get to by flight and we could try out both the St Regis and the Luxury Collection hotels.

Both hotels are near the San Marco Square in the main island. From the Venice airport you could do either 20 minutes by bus (€20) + 30 minutes’ walk, or 80 minutes by boat transfer (€15) + 10 minutes’ walk. There’s no car inside the island, so the last option is “water taxi”, which will set you back €150!

Venice is very pact so hotels tend not to occupy a lot of space. The Gritti Palace hotel, part of the Luxury Collection, has quite a small entrance and you wouldn’t spot it easily.

Gritti Palace has a very long history that dates back the 14th century. It turned into a hotel in the 19th century.

I’ve stayed at my due share of “palaces” in Europe, and I’m still astonished at how beautiful this hotel is, which I guess is from the Venetian school.

The suite night award cleared into a one-bedroom suite.

Their bathroom amenity is from Acqua di Parma, and my friend loves them a lot. He took all of them before the turndown service however the housekeeping didn’t bring in any more supplies, and I couldn’t stop laughing…

It’s my birthday in couple of days and we left note. The hotel has kindly prepared a cake and champagne.

Have a look at the gorgeous restaurant:

Breakfast buffet:

A-la-carte menu:

I was wondering whether the complimentary breakfast covers all items, until I saw the caviar… Food is generally good especially the pastries.

My friend had a spa treatment and here’s a photo:

There’s another restaurant with an outdoor terrace, but probably seasonal and closed during the winter.

The hotel’s concierge is very friendly and professional. When we came back from sightseeing the second day he chased and told us that there’s a free tour to a glass factory, and he could coordinate with the St Regis if necessary. We declined the offer but really appreciated the gesture.

Our next night is at the St Regis, which is closer to San Marco and the port. Its entrance is in a hidden courtyard and very quiet.

In contrast with Gritti Palace it is a very modern hotel. The property was recently renovated and upgraded from the Westin brand – quite a climb up the ladder!

Interestingly I found this sculpture, which is the work of Jaume Plense like the one I saw at At Six.

The hotel has four buildings, however according to the staff they don’t really differ in terms of room types or themes. Our suite night award materialised as a Venetian Suite, which is a suite in one of the lower categories.

It is new and reminiscent of an upscale, expensive apartments. Made aware of my birthday they added some decoration in the bedroom.

Acqua di Parma again – this time my friend left a €5 tip and housekeeping brought two sets of amenities :p

Champagne and cake, but the cake from Gritti Palace is much more delicious.

Restaurant:

Breakfast buffet and menu:

The plates are so delicate and I love them, food quality not so much.

Couple of photos of the gym. Neither hotel has a swimming pool.

If I need to choose between the two I’ll go for Gritti Palace at the drop of a hat, as it’s got much more of a character and the service is also better. We had a coffee at the Aman as well, and I must say I was truly impressed.

Should you get Wechat for exclusive hotel offers?

China is a big and important consumer market for many businesses, and the hospitality sector is no differrent. In fact, all major hotel groups including Hilton, IHG, Marriott and Accor treat Greater China as an individual segment, separate from Asia Pacific.

As a result, they occasionally publish exclusive offers for just members in Greater China. You don’t actually need to be residing in China to participate, but the main hurdle is you can only take part via Wechat.

Wechat was at the beginning an instant messenger similar to Whatsapp. However it’s now grown into a massive one-stop shop where you can make payment, buy takeaways / cinema tickets, and book hotels. Many of these are implemented in the form of “mini programs”, which are apps inside the Wechat app.

The aforementioned exclusive offers are delivered in such mini programs. I just got 200 Hyatt points by clicking a button from Hyatt’s Chinese New Year promotion.

And 200 IHG points last week from a similar offer.

Wechat isn’t very user friendly to non-Chinese speakers though. If I remember correctly you need two existing users to verify your identity when you create a new account. Although the app has multi-language support, those mini programs are available in Chinese only.

There’s one mini program called Badazhou that I love and use a lot. It is a travel agency that’s automated their integration with Virtuoso, IHG Luxury and Lifestyle, Marriott Stars, Hilton Impresario plus many other exclusive hotel programs. Booking such rates has been made so much easier, as you don’t need to email or call anyone for anything.